Using Snapshots (Version Control)

Where to Find This

Services → Website Editor tab

Snapshots are saved versions of your pages that you can restore at any time. Think of them as undo points—you can try new designs safely, knowing you can always go back.

What Are Snapshots?

A snapshot is a complete copy of your page at a specific moment:

• All components and their settings
• Layout and styling
• Text content and images
• Everything needed to restore that exact version

Snapshots are stored separately from your live page, so experimenting won't affect your published site.

Why Use Snapshots?

Before Major Changes

Create a snapshot before:

• Redesigning a page layout
• Trying new color schemes or styles
• Adding or removing major sections
• Testing different component arrangements

If you don't like the changes, restore the snapshot.

Version History

Keep track of your page evolution:

• Compare different design iterations
• See what your page looked like last week or last month
• Recover content if you accidentally delete something

Collaborative Safety

When multiple people work on the same site:

• Save a snapshot before making changes
• If someone else's edits conflict, restore your version
• Document design decisions with labeled snapshots

Types of Snapshots

Auto-Snapshots

The system automatically creates snapshots:

• When you save: Every save creates an auto-snapshot (limited retention)
• Periodic: Snapshots at regular intervals while editing

Auto-snapshots are eventually deleted to save storage, keeping your account within limits.

Manual Snapshots

You create these yourself:

• Named: Give them descriptive names ("Homepage - Before Holiday Design")
• Permanent: Kept until you delete them (counts toward your storage limit)
• Important milestones: Use for versions you definitely want to keep

Creating Snapshots

Automatic Creation

Auto-snapshots happen without any action from you:

• Every time you click Save in the editor
• You don't need to do anything

Creating Manual Snapshots

To create a named snapshot:

1. Open the page in the Website Editor
2. Click the clock icon (Snapshots) in the header toolbar
3. Click Create Snapshot
4. Enter a descriptive name (e.g., "Before Holiday Redesign" or "V2 - Green Theme")
5. Click Save

The snapshot appears in your list immediately.

Viewing Snapshots

Opening the Snapshots Menu

1. Open the page in the Website Editor
2. Click the clock icon in the header
3. A dropdown shows all snapshots for this page

Snapshot Information

Each snapshot shows:

• Name (or "Auto-save" for automatic snapshots)
• Date and time created
• Age (e.g., "2 hours ago" or "3 days ago")
• Type (manual or auto)

Snapshots are listed newest first.

Restoring Snapshots

How to Restore

To go back to a previous version:

1. Open the Snapshots menu
2. Find the snapshot you want
3. Click Restore next to it
4. Confirm the restoration

The page reloads with that snapshot's content. You're now editing the restored version.

After Restoring

• The editor reloads with the snapshot content
• Your current (pre-restore) state is saved as a new auto-snapshot
• You can continue editing from the restored point
• Save to make the restoration permanent

Undoing a Restore

If you restore the wrong snapshot:

1. Open the Snapshots menu again
2. Look for the most recent auto-snapshot (created during the restore)
3. Restore that snapshot to get back to where you were

Deleting Snapshots

Manual snapshots count toward your storage limit. Delete old ones you no longer need.

How to Delete

1. Open the Snapshots menu
2. Find the snapshot to delete
3. Click the trash icon
4. Confirm deletion

What Gets Deleted

Only the selected snapshot is removed:

• The current page is not affected
• Other snapshots remain intact
• Deletion is permanent (no undo)

Snapshot Storage Limits

Snapshots consume storage space:

Plan	Snapshot Retention	Max Snapshots Per Page
Base	7 days	3 manual
Standard	30 days	10 manual
Pro	90 days	Unlimited

Auto-snapshots: Automatically deleted after the retention period.
Manual snapshots: Kept until you delete them or reach your plan's limit.

Managing Storage

If you hit your snapshot limit:

• Delete old manual snapshots you no longer need
• Upgrade to a higher plan for more storage
• Rely on auto-snapshots for short-term history

Best Practices

Before Major Edits

Always create a manual snapshot before:

• Redesigning layouts
• Changing themes or color schemes
• Removing large sections
• Making client-requested changes

Meaningful Names

Use descriptive names:

• Good: "Homepage - Black Friday Promotion"
• Good: "Services Page - Working Version Nov 2025"
• Bad: "Backup 1"
• Bad: "Test"

Regular Cleanup

Review manual snapshots monthly:

• Delete old versions you no longer need
• Keep only important milestone snapshots
• Free up storage for new snapshots

Restoration Strategy

Before restoring an old snapshot:

1. Create a manual snapshot of the current version (in case you want it back)
2. Restore the old snapshot
3. Review and decide if you want to keep it
4. If yes, save. If no, restore your manual snapshot from step 1.

Common Scenarios

Scenario 1: Accidental Deletion

Problem: You accidentally deleted a section with important content.

Solution:

1. Don't save the page
2. Open Snapshots
3. Restore the most recent auto-snapshot (from before the deletion)
4. The deleted content is back

Scenario 2: Client Doesn't Like Changes

Problem: You redesigned a page, but the client wants the old version.

Solution:

1. Open Snapshots
2. Find the snapshot from before the redesign
3. Restore it
4. The page reverts to the old design

Scenario 3: Comparing Two Designs

Problem: You want to A/B test two different homepage layouts.

Solution:

1. Create a manual snapshot of Design A ("Homepage - Version A")
2. Edit the page to create Design B
3. Save Design B and create a snapshot ("Homepage - Version B")
4. Restore Version A to show stakeholders
5. Restore Version B to show the alternative
6. Choose one and continue editing from there

Scenario 4: Recovering Old Content

Problem: You changed a page months ago and need the old text back.

Solution:

1. Open Snapshots
2. Look for an old snapshot from that time period
3. Restore it temporarily
4. Copy the old text
5. Restore the current version
6. Paste the old text where needed

Snapshots vs. Manual Backups

Feature	Snapshots	Manual Backups
Automatic	Yes (auto-snapshots)	No
One-click restore	Yes	No—must manually rebuild
Storage limit	Yes	No (external storage)
Version history	Built-in	Must track manually

Snapshots are built into the editor for convenience. For critical long-term backups, consider exporting content manually.

Troubleshooting

Snapshot List is Empty

Possible causes:

• No snapshots created yet (new page)
• Retention period expired (auto-snapshots deleted)
• Wrong page selected

Solution: Create a manual snapshot now for future use.

Can't Restore Snapshot

Possible causes:

• Browser cache issue
• Page load error

Solution:

1. Refresh your browser
2. Reopen the editor
3. Try restoring again
4. Contact support if the issue persists

Snapshot Shows Wrong Content

Possible cause: Restored an outdated snapshot by mistake.

Solution: Restore a more recent snapshot or the latest auto-snapshot.

Snapshot Retention by Plan

Base Plan

• Auto-snapshot retention: 7 days
• Max manual snapshots: 3 per page
• Total storage: 2GB (includes pages, media, and snapshots)

Standard Plan

• Auto-snapshot retention: 30 days
• Max manual snapshots: 10 per page
• Total storage: 10GB

Pro Plan

• Auto-snapshot retention: 90 days
• Max manual snapshots: Unlimited
• Total storage: 25GB