Title: Adding Your Custom Domain
Category: custom-domains
Replace your platform subdomain with your own professional domain name.
Pro Plan Feature: Custom domains require a Pro plan subscription.
Where to Find This
Services → Custom Domain tab
What You'll Need
- A Pro plan subscription
- A domain you own
- Access to your domain's DNS settings
Steps
1. Go to Domain Configuration
Navigate to Services and click on the Custom Domain tab.
2. Enter Your Domain
In the Domain Name field, enter your custom domain. This can be a subdomain or a root domain.
Examples:
booking.yourbusiness.com(subdomain)www.yourbusiness.com(www subdomain)yourbusiness.com(root domain - check with support)
3. Get Your DNS Records
After entering your domain, you will see DNS records that need to be added to your domain's DNS settings:
Copy these records for the next step.
4. Add Records to Your DNS
Log into your domain registrar (e.g., GoDaddy, Cloudflare, Namecheap) and add the DNS records as instructed. Refer to the next article for detailed instructions.
5. Wait for DNS Propagation
DNS changes can take up to 60 minutes to propagate across the internet. This is normal.
6. Verify Your Domain
Return to the Custom Domain tab and click Verify DNS Configuration. If verification succeeds, your SSL certificate will be provisioned automatically, which may take 15-30 minutes.
Domain Status
After adding your domain, you will see one of these statuses:
Removing a Domain
To remove your custom domain:
- Go to Services → Custom Domain tab
- Click Remove Custom Domain
- Confirm the removal
Note: If you have an email domain set up, you'll need to remove that first.
Troubleshooting
Verification failing?
- Double-check DNS records are exactly as shown
- Wait the full 60 minutes for propagation
- Some registrars are slower - wait up to 24 hours
SSL not provisioning?
- Verify DNS is correct
- Wait up to 30 minutes after verification
- Contact support if it takes longer
Want to change domains? Remove the current domain first, then add the new one.