Viewing Your Payment History

Title: Viewing Your Payment History
Category: Payments

Keep track of every payment you receive from customers.

Where to find this

Navigate to Services → Account tab → Payments tab to view your payment history.

Steps

1. Access the Account Tab

In the Services page, click on the Account tab.

2. Open the Payments Tab

Select the Payments tab to view your transaction history.

What You'll See

Your payments list includes:

• Amount: The total paid by the customer.
• Date: The date the payment was made.
• Customer: The name of the customer who made the payment.
• Status: The current status of the payment (e.g., succeeded, pending, failed, refunded).

Understanding Payment Status

Status	Description
Succeeded	Payment complete - funds are being transferred.
Pending	Payment is currently being processed.
Failed	Payment did not go through successfully.
Refunded	The payment was returned to the customer.

Viewing Payment Details

Click on any payment entry to see more detailed information, including:

• Full customer details
• Items purchased
• Payment method used
• Any fees applied

Finding Specific Payments

Use the search and filter options to locate payments by:

• Customer name or email
• Date range
• Payment amount
• Status

Exporting Your Data

To export your payment data for accounting purposes:

1. Navigate to Services → Account tab → Products (this will open Stripe).
2. In Stripe, go to the Payments section.
3. Click Export to download a CSV file of your transaction history.

Tip: Regularly review your payments to quickly identify and resolve any issues, ensuring your records are always up to date.